FAQ (starter)
Basics
Basics
- What is [App Name]?
An AI buddy app with multiple personas (“buddies”) you can customize with name, avatar, and voice. - How do I start a chat?
Open the Buddy Selector, tap a buddy, and type or use voice. - How do I hide/show buddies?
Settings → Buddy Management → toggle a buddy on/off. (Main buddy is always shown.)
- Edit a buddy’s name/avatar/voice?
Buddy Management → tap the buddy → Buddy Profile. Saving name/voice requires tapping Save; avatar saves when you pick it. - My Profile
Settings → My Profile to set how the buddy addresses you, birthday, goals, and interests.
- What do I get with Pro?
Example: premium voices, longer chat history, priority responses, more buddies. (Edit to match your plan.) - Free trial?
If shown on the paywall, new users get a [X-day] trial. Cancel anytime in the App Store / Google Play. - How do I subscribe/upgrade?
Settings → Plan → Subscribe / Upgrade plan. - Restore purchase on a new device?
Settings → Plan → Restore Purchases. - Cancel or change plan?
Settings → Plan → Manage subscription (opens App Store / Google Play).
- Do you train models on my chats?
No. Chats are processed to operate the service; we don’t sell your data. See the Privacy Policy. - Clear chat history?
Settings → Data & Privacy → Clear conversation history. - Delete my account?
Settings → Data & Privacy → Delete account (removes your account and stored data; subscriptions must be canceled in the store).
- Keyboard stuck on screen (iOS)?
Swipe down to dismiss, or tap outside the input. Force-quit and reopen if it persists. - Android flicker/black flash?
Update to the latest version; we’ve optimized transitions. If it continues, contact support. - Still need help?
Email support@[yourdomain].com (Settings → Support → Contact Support).